Shipping Details
SHIPPING TERMS & CONDITIONS
We deliver nationally and all our items are in stock and ready to ship.
PRICING & SHIPPING TIME
FREE SHIPPING – You will enjoy free shipping when you spend R1000 or more. Delivery time will be dependant on your location (see below). Remote areas may have additional charges (see below).
COLLECTION– You may collect your order from us in Port Elizabeth.
NATIONAL– Delivery to main centres.
- PUDO to Locker: R50. Allow 1 – 2 business days for shipping. Please enter your PUDO locker details in the ‘Order notes’ section when checking out. Find your nearest locker HERE.
- PUDO to Door: R60. Allow 1 – 2 business days for shipping.
- Aramex: R100. Allow 1 – 2 business days for shipping.
REGIONAL– Delivery to outlying areas.
- PUDO to Locker: R50. Allow 2 – 4 business days for shipping. Please enter your PUDO locker details in the ‘Order notes’ section when checking out. Find your nearest locker HERE.
- PUDO to Door: R60. Allow 2 – 4 business days for shipping.
- Aramex: R100. Allow 3 – 4 business days for shipping.
REMOTE – As additional charges are levied for remote areas that require special trips, please contact us prior to placing your order. Examples of remote areas include: Mines, Power Stations, Plots/Farms, Military Bases, Game Lodges, Ports/Harbours, Embassies and Consulates.
ORDER PROCESSING
Your items will only be dispatched once we have received full payment. Items will be dispatched within 1 – 2 business days. Please note that this may be extended by one business day during special occasions, such as the Christmas season, due to the to the high volume of orders.
Please note that no orders will be processed, dispatched or delivered on a public holiday. Public holidays will delay the delivery of your order by at least one business day.
TRACKING NUMBER
A tracking number will be sent via email as soon as your order has been dispatched.
Delivery will be conducted using either Fastway, Aramex, PUDO or Paxi.
DELIVERY ADDRESSES
It is important to note that our courier companies are not able to deliver to P.O. Boxes. We will also not be held responsible should you enter the incorrect delivery address when checking out. When selecting our courier option, please ensure that someone is available to sign for the parcel at the given address.